For a pending questionnaire, CRF or intervention
- First nudge a set time after delivery
- Repeat every N minutes, up to a count
- Checked at send time: no nudge once it is done
- Never sent after the completion window closes
Reminders that nudge participants, and stop when they are done.
Reminders are gentle, automatic nudges to participants: finish a pending questionnaire, sync a wearable, or keep a routine in the protocol. Quiet hours and caps keep the burden low. Try it: pick a reminder type and run it.
Reminder policyExample · synthetic data
Lock screen
19:30
Three kinds of reminders
One for each thing a study expects.
When a wearable goes quiet
- Sent after a set time without new data
- Every sync restarts the clock
- A maximum count keeps it from nagging
- Longer gaps become a data-gap alert for the team
For routines in the protocol
- Recurring nudges not tied to a task, such as medication at 8:00
- Scheduled with the same builder as questionnaires
- Targeted to the whole study or specific groups
- Push notification and in-app inbox
Guards
Helpful, never noisy.
Every reminder passes the same checks: quiet hours, a per-participant cap and a minimum time between reminders. Messages can use values from each participant’s profile, and policies can be edited while the study is live.
Personalize with participant context →
Escalation
When reminders are not enough
Reminders go to participants only. When check-ins keep being missed, an alert tells the study team so a person can follow up.
See alerts in Study monitoring →Works with